Sales Policy for CARETOPIS
Effective Date: March 19, 2025
At CARETOPIS, we are committed to providing our customers with premium jewelry products and exceptional service. Our Sales Policy outlines the terms and conditions regarding product purchases, returns, and exchanges to ensure a smooth and satisfactory shopping experience for all our valued customers.
1. Product Availability and Pricing
All products available on our website are subject to availability. While we strive to keep our inventory up-to-date, products may occasionally be out of stock due to high demand or other unforeseen circumstances. Prices listed on our website are in US Dollars and are subject to change without prior notice. However, the price at the time of purchase will be honored.
2. Order Confirmation and Payment
Once you place an order with CARETOPIS, you will receive an order confirmation via email. This confirmation will include the details of your order, including the product(s) purchased, the total cost, and the shipping information. Full payment is required at the time of purchase. We accept various payment methods, including credit and debit cards, PayPal, and other secure payment options.
3. Shipping and Delivery
We offer shipping to the United States and internationally. Orders will be processed and shipped within 2-3 business days from the date of purchase, subject to availability. Shipping times vary depending on the delivery location and selected shipping method. CARETOPIS is not responsible for any delays caused by third-party shipping carriers.
Please note that customers are responsible for providing accurate shipping information. In the event of incorrect or incomplete addresses, CARETOPIS will not be held responsible for delayed or undelivered packages.
4. Returns and Exchanges
We want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, you may request a return or exchange within 30 days of receiving your product. To initiate a return or exchange, please contact our customer service team at info@caretopis.xyz. The following conditions apply:
- The item must be in its original condition, unused, and with all tags and packaging intact.
- The customer is responsible for the return shipping costs unless the item is damaged or defective.
- Custom or personalized items are not eligible for return or exchange unless they are damaged or defective.
5. Refunds
Refunds will be processed once the returned item is received and inspected. Refunds will be issued to the original payment method used during the purchase. Please allow 5-7 business days for the refund to be processed. Shipping fees are non-refundable.
6. Product Warranty
CARETOPIS offers a one-year warranty on all jewelry items. This warranty covers manufacturing defects and craftsmanship issues. If you believe your product is defective, please contact our customer service team with proof of purchase. The warranty does not cover damages caused by misuse, accidents, or natural wear and tear.
7. Customer Service
At CARETOPIS, customer satisfaction is our top priority. If you have any questions or concerns about your purchase, please do not hesitate to contact our customer service team via email at info@caretopis.xyz or call us at 901-374-5921. We are here to assist you and ensure your experience with us is seamless.
8. Privacy and Security
We take your privacy and security seriously. All personal information provided during the purchase process is stored securely and will never be shared with third parties without your consent. For more information, please review our Privacy Policy on our website.
By purchasing from CARETOPIS, you agree to these terms and conditions as outlined in our Sales Policy. We reserve the right to update or modify this policy at any time. Any changes will be reflected on our website and will be effective immediately upon posting.
Contact Information:
CARETOPIS
3478 Woodridge Lane,
Memphis, Tennessee,
United States
Phone: 901-374-5921
Email: info@caretopis.xyz
Website: https://caretopis.xyz/
Thank you for choosing CARETOPIS for your premium jewelry needs. We look forward to serving you!